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Security

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We will never ask for your password or account details to be disclosed via a link within an email message. If you receive an email of this nature, please disregard the email, delete it from your computer and contact us immediately.

We take the protection and security of your information, transaction data and privacy seriously.

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Our Commitment to Your Security and Privacy

Accordingly, we have employed a wide range of security measures to help protect your personal information and transactions. These measures extend from data encryption to firewalls to automatic timeouts. Therefore, when you do your banking online with us, you can be assured that your banking is safeguarded and protected.

Our Guarantee to You

Furthermore, in the unlikely event that an unauthorised transaction does occur on your account, we guarantee that you will not be liable for any unauthorised transaction carried out (provided you meet your obligations under our Public Disclosure Statement: Account & Access Facility, the ASIC Electronic Funds Transfer Code of Conduct and you haven't contributed to the loss).

It's all part of our commitment to you, our members.

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